How a job moves, from submitted to paid.
The UU prices every job and discloses the payout up front, then lets the craftsperson doing the work accept, counter, or decline it.
Job submitted
A customer, business, or design-trade partner submits a project — photos, dimensions, fabric or material if chosen, timeline — through the intake form, and agrees to the platform terms covering how the job, the shop relationship, and payment work before it goes out to shops.
Priced and posted to matching shops
The UU prices the job and posts it to registered shops filtered by category, location, and current capacity — with the payout disclosed upfront, not hidden behind a bid form.
The shop accepts, counters, or declines
Accept locks the job in immediately. A counter goes back to the UU for a fast yes/no — no other shop ever sees what was countered.
Once a shop accepts, you drop your piece off directly at that shop's location to begin work — UU doesn't operate pickup or delivery, so plan for the trip both ways.
A second set of eyes, then quality-assurance (QA) sign-off
Before a job is marked complete, the UU — not just the shop — reviews photos of the finished work against the published spec. If something's off, the UU and the shop work revisions in concert with you rather than calling it done. For anything above a threshold dollar amount, you also sign off yourself before payment releases. Once it's approved, you pick your piece up from the shop.
Payment releases, rating updates
The shop is paid, the UU's take is retained, and the shop's rating updates — which determines its position in future queues.
Every offer becomes pricing data.
Each accept, counter, and decline tells the UU whether a category or metro is priced correctly — something a fixed price book never shows on its own.
See the mechanic from a shop's seat.
The dashboard below is what a registered shop sees when a job offer lands.